GENERAL PURCHASING CONDITIONS AT www.wikono.com

Purchasing conditions

The following details the purchasing conditions of WIKONO content through our website www.wikono.com or via telephone or e-mail.

How to be a customer at www.wikono.com

To acquire content offered by WIKONO through the website, you must first register as a customer. For this, you can register easily in our website. After the WIKONO team has checked your registration, you will receive an e-mail to activate your account. You can fill in your details so that we can know you better, offer content of your interest and know where you want to receive our videos.

You can modify your details at any time in your private area. If you do not wish to receive our content offers, you can click on "unsubscribe" in one of the e-mails you receive, or notify us via e-mail at booking@wikono.com.

WIKONO will assign a user role to you depending on your user profile, which will be associated to the Particular Content Purchase Conditions through the website. You can check these conditions before confirming each purchase, as well as in the confirmation e-mail you will receive each time you purchase some content. You can check the applicable General Content Purchasing Conditions published on our website. You are encouraged to read them each time you purchase content in order to be kept up to date with the latest modifications. The WIKONO team can modify your role assignment to adjust it to your use of our website and try to adapt ourselves to your needs. We will notify this by e-mail, so that you are informed of the conditions that apply to you at all times.

How to acquire content

Purchasing any content can be done through our website www.wikono.com or by telephone on 91 743 3500, always sending a confirmation by e-mail to booking@wikono.com. You can visit our website and all content both in Spanish and English.

Once registered as a user in www.wikono.com, you will see any content you wish, and purchase those that are of your interest, by clicking on the Download icon. Next, you can choose the format that you wish to receive the content, the download destination - the FTP servers you have added to your private area or your local server - and select the type of purchase you want - exclusive, premiere, or normal purchase. In addition, you can check the purchase price and particular conditions applicable to you before clicking on the "Purchase" button.

If you have a regular account with WIKONO, you can download the content immediately and, later, receive an invoice for the agreed amount by e-mail or post. If this is not the case, you will have access to a payment gateway with your credit card or PayPal to complete your purchase.

Finally, you will receive an e-mail from WIKONO confirming the purchase you have just made, the price and the applicable Particular Conditions, which shall serve as a licence purchase contract of said images.

Availability and prices

The content provided by WIKONO through its website shall be available for you and updated periodically. We do not assume any liability for any typographic or arithmetic errors that may arise on our page. The specified prices do not include VAT (Value Added Tax).

Should the content download fail for any reason unrelated to WIKONO, we shall cancel the purchase and the amount shall not be invoiced.

Content access and delivery

The content you purchase shall be downloaded from our website in the format of your choice. In addition to the standard formats provided by the website, you can ask us to create a custom coding for you, and offer you the content in the format of your choice.

You can choose to download the content to your own FTP servers or your device (local download). You can add or cancel new FTP servers, modify details, etc. from your private area. Hence, anything you download from the web will appear directly in your own server, which will reduce file transfer times.

If, after completing the purchase, you need to download the content again from our website, you may do so as many times as you want for the duration of the licence at no additional cost. You can download the same content in different formats at no additional cost.

In the event the images received are damaged or do not match the descriptive details, you must contact the WIKONO team as soon as possible to correct it.

Withdrawal
Once the purchase has been completed, it cannot be cancelled. In the event you have downloaded content by mistake and will not use it, contact the WIKONO team and we will find a solution.

Payment
Payment shall be made through bank transfer in the case of regular customers of WIKONO, within 60 days from invoice date. Occasional customers will carry out direct payment through the payment gateway or PayPal, at the time of purchase of the images, and receive a copy of the WIKONO invoice immediately via e-mail.

Information, complaints and claims

You can contact us 24x7 in the event of any doubt or incident:

- By phone: +34 91 743 3500

- By e-mail: booking@wikono.com

Intellectual property

When purchasing content from www.wikono.com, you commit to respect the intellectual property rights, with regards to the author or distribution, that are transmitted in the acquired content, as per current Spanish legislation, and those that may be applicable to the licence you acquire, which shall be informed to you with each purchase.

WIKONO may modify its licences, as well as change, remove or add content to the website or modify how it is published, without prior notice. These changes shall not affect purchases already made, which shall respect the conditions in effect at the time of purchase.

All rights that are not expressly transferred to the customer are reserved rights of WIKONO, even if this prevention is not expressly mentioned in the Particular Conditions of your Licence. By accepting the Licence that corresponds to you as customer, you commit to comply with all restrictions with regards to the rights that have been granted to you. The customer shall not exploit any of the reserved rights, or any other right that we have not expressly transferred, nor exploit the Content, among others, beyond the deadline, means or agreed territory.

Safety and confidentiality

The transmissions of all personal details are made using SSL (Secure Socket Layer); a system that guarantees the confidentiality of data being sent.
Personal details that are requested shall be limited to those that are strictly necessary. WIKONO shall not give them any use other than agreed nor shall it transfer or sell them. These details shall be stored in the WIKONO database and shall always be accessible to the user for modification.

Data Protection

WIKONO complies with the guidelines of Organic Act 15/1999, 13 December, on Personal Data Protection, Royal Decree 1720/2007, 21 December, which approved the Regulations for the development of the Organic Act and other legislation in effect at each time, and works to guarantee a proper use and handling of users personal details. For this, each personal data collection form in the services that users may request from WIKONO, users will be informed of the existence and acceptance of the particular conditions for processing their data in each case, informing of the responsibility of the file created, the address of the person in charge, the possibility to exercise the right to access, rectify, cancel or oppose, the purpose of processing and communication of such data to third parties, if appropriate. In addition WIKONO informs that it complies with Act 34/2002, 11 July, on Services of the Information Society and Electronic Commerce and will ask for your consent to process your e-mail address for commercial purposes at each time.

COOKIES POLICY

Registered office: Gran Vía, 12-3° B, 18010 Granada
Operational Headquarters: Campus Empresarial Arbea. Ctra. Fuencarral-Alcobendas Km 3,8. Edificio 3 – Local A-B 28108 Alcobendas (Madrid)

1. Concept of Cookies.

Cookies are files which are stored on the computer of a user browsing on the Internet and which, in particular, contain a number enabling the user’s computer to be unequivocally identified, even if that computer changes to a different location or IP address.

Cookies are installed while browsing on the Internet, either by the websites visited by users or by third parties with which the website is related, enabling the website to detect their activity at the site itself or at others with which it is related, including, for example, the location from which users access the site, their connection time, the type of device they use to access it (fixed or mobile), the operating system and browser they use, their most visited pages, the number of clicks they make, and data on the users’ Internet behavior.

The website can be accessed without cookies needing to be enabled.

2. Authorization for the use of cookies.

In accordance with the cookies notice that appears on www.wikono.com, users or visitors agree that by browsing the site they expressly consent to the use of cookies as described in detail below, except insofar as they have modified their browser settings to reject the use of cookies.

3. Types of Cookies used on the Website.

Users who browse the website may find cookies inserted directly by the Site Owner or cookies inserted by other parties, as specified in the following sections.

• 3.1. Strictly necessary cookies inserted by the Site Owner.

The Site Owner uses strictly necessary cookies which serve to help users browse the website correctly, as well as to ensure that its content is loaded effectively. These cookies are also session cookies, meaning that they are of a temporary nature and that they expire and are automatically deleted when users close their browser.

4. Browser settings

The Site Owner reminds users of the site that the use of cookies may be subject to acceptance by them during installation or updating of the browser they use. Such acceptance may be revoked using the content configuration and privacy options available in that browser. The Site Owner recommends users to consult their browser’s help or to access the help web pages of the leading browsers:

• Firefox: http://support.mozilla.org/es/home

• Internet Explorer: http://support.microsoft.com/ph/807/es-es

• Safari: http://support.apple.com/kb/HT1677?viewlocale=es_ES

• Opera: http://help.opera.com/Windows/8.54/es-ES/index.html

• Chrome: https://support.google.com/chrome/?hl=

Legal Notice

1. General information

The company identification details are presented below in compliance with section 10 of Act 34/2002, 11 July, on services of the Information Society and Electronic Commerce (LSSICE).

The owner of the website and responsible for the files as per the Spanish Data Protection Act (LOPD) is WIKONO, S.L.U. (WIKONO), with Spanish Tax ID no. B-18919977, incorporated in Public Deed dated 6 November 2009, before the Notary of Granada, Mr Emilio Navarro Moreno, under number 2668 of his Order, and registered in the Company Register of Granada under volume 1376, book 0, sheet 133, section 8, page GR-37501 and with registered address in Granada (18010), Gran Vía de Colón no. 12, 3ºB, and contact e-mail address: booking@wikono.com

You can check the identity of the owner in this screen while browsing. The name, postal and electronic address are also provided including the registration details as company or entity. You may obtain personal support at this address for any inquiry or to exercise any right. Hereinafter, we shall refer to this entity as the owner, in charge of the data files and the website.

2. Users

Access and/or use of this portal property of WIKONO, S.L.U. attributes the user condition, who accepts, as of such access and/or use, the General Usage Conditions defined herein. These Conditions shall be applicable regardless of the General Conditions, which if applicable shall be mandatory.

3. General usage conditions of the website

General policy

Any person accessing the Portal shall read the General Conditions in effect at the time of access, abstaining from using the Website in the event of not fully agreeing to its content or any conditions included herein. The mere use of the Website attributes the condition of User and entails full acceptance and subscription without any reservations of these General Conditions.

The purpose of these conditions is to regulate and inform the User on the appropriate use of the website. Therefore, users shall read these carefully and respect their fulfilment.

Mere access of a User does not imply either registration or obligation to provide personal details. This obligation shall only occur if the User wishes to register as a New User in order to carry out any specific actions that require such contribution. For example, contribution of personal details shall be understood as providing the e-mail address.

Users shall be responsible for providing accurate and licit information, while also being responsible for the appropriate use of the website.

WIKONO shall not be responsible for the interruption of any service or access to our Website without prior warning, regardless if for security, technical, maintenance reasons or caused by a third party.

Users commit to make a suitable use of the content that WIKONO offers through its website, including but not limited to, not using them to:

1. incur in illicit activities, illegal or contrary to good faith and public order;

2. distribute racist, xenophobic, pornographic-illegal content or propaganda, as well as glorification of terrorism or attempting against human rights;

3. cause damage to physical and logic systems of WIKONO, its suppliers or third parties, introduce or distribute in the net, computer viruses or any other physical or logical system that may be subject to causing the aforementioned damage; attempt to access and, if applicable, use the e-mail accounts of other users and modify or manipulate their messages. WIKONO reserves the right to remove any remarks and contributions that breach the respect and dignity of persons, that are discriminatory, xenophobic, racist, pornographic, that attempt against youth or infancy, public order or safety or that, in its opinion, are not suitable for publication. In any case, WIKONO shall not be responsible for opinions given by users through the forums, chats or other tools of involvement.

1.4 Intellectual and industrial property rights

WIKONO, directly or as assignee, is the owner of all intellectual and industrial property rights on its website, as well as of elements contained therein (as an example: images, sound, audio, video, software or text, brands or logos, colour combinations, structure and design, selection of materials used, computer programs required for its operation, access and use, etc.), property of WIKONO or its licensors. All rights reserved. By virtue of the provisions set forth in sections 8 and 32.1, paragraph 2, of the Intellectual Property Act, it shall be expressly forbidden to reproduce, distribute and publicly communicate, including its mode of making available, all or part of the content of this website, for commercial purposes, on any media and through any technical means, without the authorization of WIKONO.

Users commit to respect the Intellectual and Industrial Property Rights of WIKONO. Users shall be able to view the elements of the portal and even print, copy and store them on the hard drives of their computers or on any other physical media as long as it is solely and exclusively for their personal and private use. Users shall abstain from deleting, altering, eluding or manipulating any protection device or safety system that may be installed on the pages of WIKONO.

1.5 Exclusion of warranty and liability

WIKONO is not responsible, in any case, for damage and losses of any kind that may be caused by, for example: errors or omissions of content, lack of portal availability or transmission of viruses or malicious programs in the content, despite having adopted all technological measures to prevent it.

1.6 Modifications

WIKONO reserves the right to carry out without prior warning any modifications it considered necessary in its portal, being able to change, suppress or add content and services provided through it and the form in which they appear presented or located in its portal.

1.7 Links

In the event that the WIKONO website should contain links or hyperlinks to other websites, WIKONO shall not carry out any kind of control over said sites and content. Under no circumstance shall WIKONO assume any liability for the content of any link belonging to an external website, nor guarantee the technical availability, quality, reliability, accuracy, breadth, veracity, validity and constitutionality of any material or information contained in any of said hyperlinks or other Internet sites. Likewise, the inclusion of these external connections shall not imply any kind of association, merger or involvement with the connected entities.

1.8 Right of exclusion

WIKONO reserves the right to deny or remove access to the portal and/or services offered without prior warning, on its own decision or on request of a third party, to any users that fail to fulfil these General Usage Conditions

1.9 General

WIKONO shall pursue the non-fulfilment of these conditions as well as the incorrect use of its portal exercising any civil and criminal actions that may correspond in law.

1.10 Modification of these conditions and duration

WIKONO may modify these General Conditions at any time, being duly published as they are here. The term of such conditions shall depend on their exposure and shall be in effect until modified by others duly published.

1.11 Applicable legislation and jurisdiction

The relation between WIKONO and Users shall be governed by Spanish legislation in effect and any controversy shall be submitted to the courts of the city of Madrid.

2. Privacy policy

2.1 Data protection

WIKONO complies with the guidelines of Organic Act 15/1999, 13 December, on Personal Data Protection, Royal Decree 1720/2007, 21 December, which approved the Regulations for the development of the Organic Act and other legislation in effect at each time, and works to guarantee a proper use and handling of users personal details. For this, each personal data collection form in the services that users may request from WIKONO, users will be informed of the existence and acceptance of the particular conditions for processing their data in each case, informing of the responsibility of the file created, the address of the person in charge, the possibility to exercise the right to access, rectify, cancel or oppose, the purpose of processing and communication of such data to third parties, if appropriate. In addition WIKONO informs that it complies with Act 34/2002, 11 July, on Services of the Information Society and Electronic Commerce and will ask for your consent to process your e-mail address for commercial purposes at each time.

2.2 Cookies Policy

This website uses cookies to monitor the preferences of users on the platform. Cookies are files created in the browser of the users and register their activities in order to adapt browsing to their preferences. These do not facilitate personal details.